Patient Testimonials

We are proud to provide expert care and personal service for all of our wonderful patients.

 

Below are just a few of the testimonials we have received from valued patients.

If you would like to leave us a review or provide feedback of your own, please do get in touch with us or leave your review on Google or Facebook.

Leave us a review online:

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"I’m really anxious about eye tests and panicked as I struggled to see clearly in my left eye. I went to two other optician practices and they didn’t explain things well or put my anxiety at ease.

I decided to try Orrell Opticians. Everyone was warm and friendly. My eye test with Ashley was very thorough, and he explained everything in detail and made me calm, as I was concerned that I would hear really bad news. I actually felt at ease!  

In the end, I needed a cataract operation to correct my vision, and I was given the choice of where to have this done.

Overall, I had an amazing experience! I went there scared and afraid of what might be found, to leaving totally calm despite being told I need a cataract operation!

I have since recommended Orrell Opticians to friends & family. "

- Anne Ankers -

"I was confident & reassured with the findings of my test, the personal touch was just what I was hoping for! I would recommend Orrell Opticians to anyone. "

- Anton -

"I was in constant pain and very unhappy due to ingrowing eyelashes. The hospital could not see me due to lockdown, and so I had to find alternative care, so I went to Orrell Opticians.

The team at Orrell Opticians were very professional and found a solution of fitting me with a protective contact lens to stop my eyelashes scratching my eye. 

I was overjoyed to find instant relief after many months of pain. I felt reassured by the attention I received from Christine & Liz. I was able to watch TV & read easily again and get on with life with no worries.

Thanks from the bottom of my heart. "

- Barbara -

"Excellent service. Very helpful towards my elderly Aunt who can be somewhat hard to please!!

 

Nothing was too much trouble and we were treated in a friendly professional manner. They even replaced two sets of frames when my Aunt found the frames she had chosen were uncomfortable to wear for long periods at no extra cost. "

- Julianne -

"Very helpful staff, excellent eye test, would recommend. "

- Gillian -

"5 stars! Great service as always, best optician in town."

- Peter -