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Frequently Asked Questions 

How long does an eye exam last?


The length of an eye examination varies depending on the patient being examined but a typical test usually lasts between 25-35 minutes.




Do I receive NHS entitlements?


You may be entitled to a free eye examination for a number of reasons. Some of these include: if you are aged 60 or over, suffer from diabetes or glaucoma, you're aged 16 and under or if you are aged 16, 17 or 18 and in full-time education. For more information on NHS entitlements please check their website here.




Will I be suitable for contact lenses?


Contact lenses can be a great choice for those who want to partake in sports and other activities and also for those want the practicality of seeing clearly without the need for glasses. Fortunately, contact lens technology has improved drastically over the past few years meaning we can fit them according to your requirements. Contact us for more information.




Do I still need glasses if I wear contact lenses?


We always recommend that our patients keep a pair of up-to-date glasses in case you are temporarily unable to wear your contact lenses.




I've lost my contact lenses, can you help?


Of course! We keep a wide range of contact lenses in stock, if you've lost yours then simply give us a call or come into the practice and we'll look to provide you with a replacement.




I'm very worried about an eye problem, can you see me urgently?


If you feel you are suffering from a serious eye problem then we encourage you to get in touch with the practice as soon as possible so we can discuss the problem and get to the crux of the matter in time.




How do I book an appointment?


We strive to make it as convenient as possible for you to arrange an appointment. If you want to book online then follow through to our MySight portal here. Alternatively, you can call or email the practice to book your eye exam, follow through to the Contact Us page to view contact information.





Have another query?
If you feel like you need more informationplease don't hesitate to get in touch with our practice.
Our members of staff will be more than happy to discuss any issues you may have.

How long does an eye exam last?


The length of an eye examination varies depending on the patient being examined but a typical test usually lasts between 25-35 minutes.




Do I receive NHS entitlements?


You may be entitled to a free eye examination for a number of reasons. Some of these include: if you are aged 60 or over, suffer from diabetes or glaucoma, you're aged 16 and under or if you are aged 16, 17 or 18 and in full-time education. For more information on NHS entitlements please check their website here.




Will I be suitable for contact lenses?


Contact lenses can be a great choice for those who want to partake in sports and other activities and also for those want the practicality of seeing clearly without the need for glasses. Fortunately, contact lens technology has improved drastically over the past few years meaning we can fit them according to your requirements. Contact us for more information.




Do I still need glasses if I wear contact lenses?


We always recommend that our patients keep a pair of up-to-date glasses in case you are temporarily unable to wear your contact lenses.




I've lost my contact lenses, can you help?


Of course! We keep a wide range of contact lenses in stock, if you've lost yours then simply give us a call or come into the practice and we'll look to provide you with a replacement.




I'm very worried about an eye problem, can you see me urgently?


If you feel you are suffering from a serious eye problem then we encourage you to get in touch with the practice as soon as possible so we can discuss the problem and get to the crux of the matter in time.




How do I book an appointment?


We strive to make it as convenient as possible for you to arrange an appointment. If you want to book online then follow through to our MySight portal here. Alternatively, you can call or email the practice to book your eye exam, follow through to the Contact Us page to view contact information.





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 68 Whitby Road, Ellesmere Port, Cheshire, CH65 0AA

(0151) 355 1077

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Company Name: Ellesmere Optical Limited | Company Number: 03866678